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Saturday, January 29, 2005

GoDaddy Double Billing

Got double billed for a number of my .JP domains that I have registered with GoDaddy. These babies are expensive so once again I went in panic mode! Called them up in Arizona and my GoDaddy Account Executive (assigned to me because I have over 500 domains with them) was very helpful. He's a good man--we'll call him SK--; he scrambled to the GoDaddy's accounting department to get my problem taken care of right away. One doesn't usually see that kind of support enthusiasm @ 5:05pm on a Friday evening, if you know what I mean. SK later emailed me letting me know that a full refund had been issued to my credit card.

Thought this experience was relatively positive, I am still quite nervous about my .JP domains on GoDaddy. Seems that they have a few kinks they need to work out. I've never had any problems with other extensions, just .JP. We'll see how it goes.

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5 Comments:

Blogger Steve Brown said...

This comment has been removed by a blog administrator.

Sunday, January 30, 2005 12:35:00 AM  
Blogger Steve Brown said...

I have many .JP domains @ GoDaddy, not just one. My mistake; there was a singlur/plural typo in the original post. Thanks for your comments!

Sunday, January 30, 2005 12:37:00 AM  
Anonymous Anonymous said...

I'm glad that you got it worked out, I hope that never happens to me. But your post raises a question, What if that had happened to someone with only 3-5 domains there? I like using godaddy tho....i think its da best


(this is ps2gamer)

Sunday, January 30, 2005 11:03:00 AM  
Blogger Unknown said...

Wow...
5:05pm.... lol

maybe godaddy aint so bad

Tuesday, February 01, 2005 10:24:00 PM  
Anonymous Anonymous said...

GoDaddy has screwed me around for almost a year. I bought a domain name for one year ONLY and a website for ONE MONTH ONLY. GoDaddy continued to charge me for the website for three extra months; my credit card company suggested that the only way to stop the billing was to cancel the credit card. Company still owes me for the 3 months, and now they're saying that they'll continue to charge me for the domain that I ordered and paid for one a one year only lease. These people are pirates; watch them closely. They have no morals or scuples - must be Americans! The positive influence on this website is probably posted by the company themselves.

Friday, September 02, 2005 9:23:00 PM  

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